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San Francisco, CA - 1st march 2004 March 1, 2004 Goldstone Technologies, a global IT services provider, today announced
that it successfully started multi-language capability at its offshore Technical Support
Centers in India. Goldstone is a pioneer and an industry-leader in providing
offshore-based Technical Support Outsourcing services. Goldstone’s Clients include
several industry leading enterprise software companies such as Business Objects, Sun
Microsystems, Axway, XOsoft, among others. Goldstone successfully added support services
in Japanese, Korean and Mandarin to its already impressive portfolio, from its offshore
facility in India. Goldstone has been offering Support Services in English, French and
German for several years.
“Goldstone is committed to providing continued value to our
customers,” said Srinivas Rao, Senior Vice President of Business Development for
Goldstone. “Providing multi-language capability from our offshore support centers in
India, solves an important problem for our customers. Today, we offer support services in
English, Japanese, Korean, Chinese, French and German – all from the same location
that runs 24x7. Our customers no longer need to run multiple support centers in multiple
countries – to cater to local customers or time zones. It means, no need to set up
infrastructure and local management at multiple locations”. He further added
“the added advantage is that we continue to deliver offshore-based economics for our
customers even for non-English based Technical Support Services by taking advantage of
scale of operations, project management and optimal utilization of infrastructure”.
About Goldstone Technologies Limited
“Customer Delight” is an obsession at Goldstone Technologies
Limited, a mid-sized and publicly-traded Global IT outsourcing Services provider. This
philosophy radiates through out our world-class facilities, reliable outsourcing processes
and large talent pool of professionals. Over 35 happy clients testify Goldstone’s
remarkable flexibility to meet their individual and continuously changing needs. Operating
through offices in the US, Europe, Japan and India, Goldstone provides outsourcing
services in Technical Support and Migration (Porting) services in addition to general IT
outsourcing activities. Goldstone currently employs over 500 professionals and has quality
certification of ISO 9001:2000 and on its way for CMMi 5 and SCP. Goldstone Technologies
can be reached at +1-703-748-0090 or www.goldstonetech.com.
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