DBITS Contract
Goldstone Technologies Limited

Address	1525 McCarthy Blvd., Suite 220
	Milpitas, CA 95035
	USA
Contact	Tthanuuz M,
Tel	+1 408 627 4251 Ext 2001
e-mail	tthanuuz@goldstonetech.com
Updated	July 5, 2010

Deliverables-Based IT Services (DBITS) Contract
Contract No. DIR-SDD-901

Services available under this Contract are limited to the Deliverables-Based Information Technology Services.  Various Technology Categories are as specified below. This Contract is part of the Texas Department of Information Resources (DIR) Go DIRect program.

SERVICE OFFERINGS
Technology Upgrade/Migration and Transformation
1) Definition:  Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

2) Examples of included services:  assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative.   Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included:  planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.

Application Maintenance & Support: 
1) Definition:   Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in production environment.

2)Examples of included services:  Research, analysis, design, programming (Development), testing, documenting and implementing maintenance changes; correcting software error; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any chances needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an on-call basis.

State of Work (SOW) / Purchase Order Issuance
A. In order to be awarded a Purchase Order hereunder, Vendor must respond, in writing, to a Statement of Work (SOW) for services as issued by Customers, consistent with the Terms and Conditions of this Contract. Vendor shall only respond to SOWs for Technology Categories which Vendor has been awarded in this Contract. Customer SOWs must be complete, signed by an authorized representative of Customer and must be in the standard form for this contract.  Vendor understands that no work under any SOW issued by Customer shall commence until receipt of a Purchase Order.

B. Service provided under this Contract shall be based on the SOW. Customers may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of this Contract.  Vendor shall perform its work in compliance with this Contract and the agreed upon SOW with Customer.

C. The value of any one SOW may not exceed $10 million including all extensions, renewals and change orders.

If you have any questions or comments please  email us at sales@goldstonetech.com